You may find yourself in the sticky position where you've forgotten your administrator password. Ordinarily, you can just request the password to be sent to you via the "Forgot Password" link on the Form Tools login page, but if for whatever reason your email configuration isn't set up properly, you're rather stuck!
This short, one-page tutorial explains how to manually re-set your administrator password.
Access to your database via a tool like phpMyAdmin, or something like it. If you don't have this, you will need to contact your hosting provider to ask them for access.
Resetting the password
All passwords are encrypted in the database, so you can't just update the database record with the new one. First, you need to encrypt it.
- Go here: https://formtools.org/password_reset.php
- On that page, enter your new password and submit the form. Copy and paste the encrypted password to your clipboard.
- Now access your database via phpMyAdmin and locate the ft_accounts table. The actual name of your table will depend on the database table prefix you chose when first installing it, but the default is ft_. If you're not sure, take a look at your /global/config.php file and the $g_table_prefix setting.
- View the contents of the table and look at the very first row (account_id = 1). Edit the record and for the password column, paste the encrypted password into the field and save.
- Now try logging into Form Tools. All should be well! If not, double-check that when you copied the password, it didn't tack on an extra space at the end. Browsers / OSs can do that, occasionally.